Veterinary Office Coordinator

Nashville, TN

ReadiVet Offers Career Advancement, A Deeper Level of Client Relations, Competitive Compensation and Better Work Schedules

ReadiVet is seeking a Veterinary Office Coordinator to support client relations and day-to-day office management for its Nashville clinic. This position is ideal for someone who loves interacting with pet owners and has previous experience working in a veterinary practice.

Whether you’re a few years into your veterinary career, or you’re a seasoned veterinary technician who wants to continue serving clients but find a better pace – this office-based job is a great next step. We offer set schedules, with no nights and weekends.

By joining ReadiVet, you are a part of a team that is changing the way veterinary medicine is delivered by trading the waiting room for the pet owner’s living room. Come work with a team of collaborative colleagues who are taking the stress out of veterinary care for pets and their owners.

Responsibilities include:

  • Handling front-office coordination for clinic, which is used as base for veterinary team and appointments for surgeries, dental cleanings and x-rays.
  • Answering office phone calls and text messages
  • Scheduling appointments
  • Managing schedules for our mobile veterinary teams seeing appointments across service areas
  • Reviewing appointment details with clients
  • Educating clients on pricing and procedures, mobile vet process
  • Efficiently communicating appointment details to veterinarians and technicians
  • Sending/responding to emails
  • Filling prescriptions and facilitating clinic-based drop-off/pick-up
  • Partnering with marketing and operations team members on special projects to ensure we can attract and retain new clients (i.e. helping to assembling marketing kits, supporting community events, interfacing with pharma sales representatives who come on site, etc.)

Requirements

  • 1-3+ year(s) of experience in the veterinary field
  • 1+ year(s) of experience as a veterinary/medical receptionist in a multiple doctor practice
  • Veterinary assistant/technician experience preferred, with ability to fill in for technicians as needed
  • Experience using veterinary practice management and/or scheduling applications (computer programs)
  • Ability to manage logistics and communicate effectively with teammates
  • Superb phone etiquette and text messaging skills
  • A team-player, self-motivated and reliable
  • Passionate about serving pets and pet owners

Job Skills

  • Professional and engaging phone etiquette and text messaging skills
  • Ability to work in a fast-paced environment
  • Detailed oriented
  • Ability to multitask

Benefits

  • Competitive pay commensurate with experience
  • Quarterly performance bonuses
  • Paid holidays and vacation days
  • Health, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • 401k Retirement Plan with 3% employer matching
  • Long-term and Short-term disability insurance (100% employer paid)
  • Life insurance (100% employer paid)
  • CE allowance for licensed technicians
  • Discounted pet care for your personal pets
  • Monogramed uniforms (100% employer paid)
  • Monthly cell phone stipend
  • Valid drivers license

ReadiVet is a tobacco and vape-free workplace.

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